SERVICE DELIVERY

Cape Town scoops up award

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The City of Cape Town was named the top municipality in the African Utility Week Awards, which took place on 13 May 2014.

The award is given to the top performing municipality or metro in South Africa that excels in improving service delivery, increases its capacity to deliver services, and demonstrates minimisation of costs through the application of turnkey solutions or increased revenue collection.

A panel of judges comprising leaders in the utilities industry in Africa rated the City higher than any of the other four nominated metros.

Through outperforming the other two finalists – the Ekurhuleni Metro and the Nelson Mandela Bay Metro – as well as the Johannesburg Metro and eThekwini Municipality nominees, the City once again cemented its position as the top achiever in the country. As such, the contribution of the thousands of dedicated and disciplined officials who are seldom praised for their unfaltering commitment to serving this city’s residents, cannot be overestimated.

In nominating the City for this award, Eskom and a private entity from the water sector lauded the City’s exceptional infrastructure planning for the short, medium and long term at the highest level; financial management; water savings management; and electricity provision. In It was stated that: ‘the quality of electricity provided to the end user is as good as you will receive at international level’ and ‘the major and minor pressure management projects are resulting in current annual savings of approximately 3,37 million cubic metres of water, worth around R31 million per year, bringing down its overall water losses in 2012 and 2013 to 14,5%’.

The City is proud and humbled by this recognition by Africa’s most distinguished power and water industry professionals.

It is well known that the City has the best record of any metro in the country in providing basic services and financial relief to the poor. It provides 10 500 litres of water and up to 60 kilowatts of free electricity to indigent households per month. In this financial year, 64% of our budget will be spent on the provision of services to historically disadvantaged communities and, as part of our commitment to redress, the City has prioritised a massive allocation of resources to improve living conditions in informal settlements, specifically in the provision of electricity, water and sanitation, refuse removal and area cleaning.

In this financial year the City has budgeted the following for the direct provision of basic services to informal settlements:

  • Water and Sanitation – R520 million
  • Electricity Services – R292 million
  • Solid Waste Management – R141 million

In addition, the City is funding Eskom to the amount of R190 million to connect more than
20 000 households in informal settlements and temporary relocation areas with electricity.

However, sustainability is a key factor and, as far as financial management goes, the City is once again the top performer with unqualified audits for the past 10 years – a record for any metropolitan council in South Africa.

City of Cape Town.

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