eThekwini will inform its residents

Service delivery backlogs to be addressed

eThekwini Municipality will focus on eradicating the city's slums as part of its service delivery campaign

eThekwini Mayor James Nxumalo says major strides have been taken to address the service delivery backlogs and that the municipality acknowledges the importance of keeping the public updated on progress in all programmes. He was speaking at the recent Editors Breakfast Session at the Durban ICC, aimed at fostering relations between the municipality and media stakeholders. 

Nxumalo said, “We have identified that housing is the most common factor in all memorandums of grievances that we receive in many service delivery protests and, as such, we will be making an announcement on the new 'Slums Eradication Programme' that we will be partnering in with the Provincial Department of Human Settlements."

He went on to explain that in most cases, the issue is that people are frustrated with the pace and progress of the programmes that are being rolled out and not necessarily the lack of such programmes. He said the municipality had decided to invest more resources into ensuring people are always updated with information. 

Municipal manager Sibusiso Sithole reiterated similar sentiments and acknowledged the need to review some processes that were stalling the delivery of services and to strengthen community participation and involvement. He said: “We are in the final stages of filling all the vacant senior positions so as to build capacity to deliver. 

"We have put in place a monitoring and evaluation mechanism and we recently announced the reestablishment of the Best Practice Commission to independently look at issues that may be affecting development in the City. We are also stablishing the City Planning Commission, which will look into matters of economic development," Sithole added. 

Topics that formed part of the deliberations included the hosting of the Africa Cup of Nations, the financial status of the City, the effects of illegal connections, slums eradication, the Manase Report (of financial irregularities, fraud and corruption) and HIV/Aids statistics. 

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Issue 68